Skip to content
Call (360) 458-5348 or email
sales@hisreports.com
for pricing before placing an order.
Facebook
LinkedIn
Search for:
Home
Our Solutions
Catering & Event Reports
Bar/Bat Mitzvah Report
Beverage Catering Report
Catering Report
Restaurant Shop
Wedding Shop
Specialty Reports
Extended Stay Report
Holiday Package Shop
Holiday Rate Report
Golf Package Report
Promotional Package Survey
Room Rental Shop
Room Service Report
Spa Package Report
Strategic Rate Report
Suite Report
Workspace Shop
Test Call Shops
Reservation Agent Test Call
Sales Agent Test Call
Travel Agent Test Call
Audio Visual Report
Competitive Rate Survey
Corporate Negotiated Rate Shop
Group Shop
Hotel Mystery Shop
Company Info
About Our Staff
Apply For A Job
Contact Us
Make Payment
Newsletter Signup
Mystery Shopper Request Form
Step
1
of
3
33%
Contact & Billing Details
Hotel Name
*
Name
*
First
Last
Billing Address
*
Street Address
Address Line 2
City
State / Province / Region
ZIP / Postal Code
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo
Congo, Democratic Republic of the
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czechia
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Democratic People's Republic of
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Rwanda
Réunion
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria Arab Republic
Taiwan
Tajikistan
Tanzania, the United Republic of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Türkiye
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Phone
*
Email
*
Do You Have A Contract?
*
Yes
No
I'm not sure.
Part of a management group?
If your management group is where the contract is through please list your management group here.
Promo Code?
Please enter promo code here if you have one.
Dates To Be Researched & Additional Information
What date do you want shopped?
*
(with flexibility, according to airlines, weather, etc)
MM slash DD slash YYYY
Important Notes About Ordering
To ensure you obtain the best possible report, we always send two agents. This provides; safety, objectivity, accuracy and accountability
Each hotel shopped will be considered a separate shop, and invoiced accordingly.
The Client is Responsible For:
Airfare: (Best rate available)
Transportation: (To and from the hotel)
Accommodations: (1 night stay in the hotel being assesed;1 room , 2 beds or clients preference)
Food and Beverage: (Per clients preference, e.g on site hotel restaurant,or cafe; breakfast, lunch and dinner)
Amenities: (Per clients preference; areas to be graded, spa, golf, restaurant, lounge, gym etc)
Incidentals:(Per clients preference: researching items eg tooth brush, personal hygiene etc)
Areas of Research
A Detailed Report from Check in to Check out
Bar (do your bartenders measure, etc)
Extra Items: (extra towels, pillows, time taken to receive. etc.)
Food and Beverage (restaurant detailed experience)
Front Desk Check in/out experience
Maintenance Issues (lighting, bathrooms etc )
Phone Reservation Booking Critique
Room and Presentation details
Room Service ( report on timing and quality)
Staff Evaluations, ( their names, our experiences eg. friendliness, etc)
Spa/Fitness/Pool ( temp, cleanliness,customer service etc)
Your hotel critiqued (from an outsiders opinion)
Your Web Site Critiqued
Web Reviews, (web address of sites provided)
Suggestions for improvement: (areas applicable)
Other areas of interest , to be provided by client
NOTE:
H.I.S has found issues or potential problems with most hotels we have shopped. There is always room for improvement and we will find that area and bring it to your attention. Our goal is to portray to you what your clients see as they experience your hotel.
Hotel Information
Hotels Information
*
Please list your hotel first if it is to be shopped and click the "+" sign to add a new row for another hotel & phone number if a competitor hotel is to be shopped as well. Each hotel will be billed as a separate shop.
Hotel Name
Inhouse Phone Number (Please avoid toll free #'s)
Specific or Additional Information You Would Like to See on Your Report:
e.g.: would you like our agents to pose with a specific scenario? E.g.: Here on business, pleasure , tourist, visiting family etc.
Review & Submit
Please review your submission before accepting the terms and clicking submit.
{all_fields}
Terms & Acceptance
I warrant that I have the authority to place this order (defined in the fields submitted) and that my company, or I, will submit full payment for said order as per the pricing laid out in the current Hotel Information Service price list, promotional pricing based on inputted Promo Code in the corresponding field provided or my company’s last signed service agreement with Hotel Information Service if “Do you have a contract” was answered “Yes” in this form.
Acceptance
*
By checking this box, I agree that the submission of this form will serve as my legal signature.
Newsletter Signup
Check here to sign up for our monthly newsletter that contains big discounts that are only available to our Newsletter Subscribers!
Page load link