Company Info
At Hotel Information Service, our mission is to research and provide you with detailed insights into what your competitor hotels are charging for rooms, catering, weddings, attrition, booking incentives, and any other information you need. We compile this data into comprehensive reports, each backed by our 100% satisfaction guaranteed. With many years of experience, Hotel Information Service Inc. (HIS) has been serving the hospitality industry, working with most major hotel chains worldwide. Contact us to request sample hotel reports, inquire about pricing, or learn more about our services.
At HIS, we’re committed to helping you maintain your competitive edge through Negotiated Rate Shops, Group Shops, Wedding Shops and many others.
For any of our reports, you have the flexibility to choose your competitors, the dates you want to be analyzed, and any specific criteria you require. Once you provide us with your preferences, Hotel Information Service Inc. (HIS) will gather the data you need. We are committed to your success—HIS is part of your team! All reports are guaranteed to be accurate, timely, and cost-effective. Should any questions or concerns arise, they will be promptly and thoroughly addressed.
HIS offers personalized and professional services tailored to your needs. Our staff is meticulously trained to discreetly gather the information you need without alerting your competitors. We have a nationwide team that makes calls at various times of the day from different area codes, ensuring timely data collection and varied voices to produce dependable and accurate reports. All HIS agents undergo in-house training, ensuring no third parties are involved in the process. We uphold the highest standards of confidentiality and accuracy and strictly comply with all “Anti-Trust” laws.
Our History
Hotel Information Service Inc. has been providing market research for the hotel industry since 1995. The company’s founder (Jon Bellows) started his career in various hotel roles, progressing from front desk manager to revenue management. In those early days, he spent countless hours calling hotels to gather rate information—a process that was both time-consuming and tedious. To streamline this task, he hired someone to assist with the calls. And through discussing the challenges with other revenue managers, he realized that this was a common pain point across the industry.
So, in 1995, Hotel Information Service was officially launched, offering a standard shop that included up to 28 days of in-house or central calling data. Initially, the shops covered up to seven competitors and were offered at a consistent cost to all clients. As we worked with more hotels, we quickly learned that each property had unique budgeting and sales strategies, requiring customized templates and report formats. Our client base rapidly expanded to 20 hotels, driven by word-of-mouth referrals—no sales efforts were needed.
Five years later, HIS became a global service provider, with clients so satisfied that they frequently recommended us to their colleagues. As our business grew, we began offering highly customized shops, from extended stay shops to our HIS Ultimate, all tailored to each client’s specific needs. There’s no need for special software to view our reports—they are delivered in an easy-to-read Excel format, requiring no additional training.
In 2004, we acquired VK Data Source Inc’s clientele and reports, further enhancing our ability to keep up with current hotel market research and developments. HIS continues to grow and evolve, dedicating our efforts to customizing and personalizing your reports to meet all your needs.
Some Of Our Clients
